samson Casino & Sportsbook Data Care

This page describes what we collect when you use samson and how we keep that data protected. We take your privacy seriously. When you sign up, deposit, place bets on Liga 1 or Piala AFF, or play live-dealer games, you share information with us. We explain exactly what we collect, how we use it, and your rights over that data.

Our privacy practices are transparent. We do not sell your personal information to marketing companies. We use your data to run our service, prevent fraud, comply with law, and improve samson. Your data may be processed outside your jurisdiction; we describe where and how in this policy.

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

What We Collect on samson

We collect information you provide directly and information generated when you use samson. Direct information includes your email, phone number, full name, and date of birth when you register. We also collect payment details when you deposit — your bank account or e-wallet identifier (DANA, e-wallet, mobile banking account, local payment virtual account, online payment, e-wallet, mobile banking details). We collect identity documents (government ID, passport, driver's license, utility bill) during account verification.

Generated information includes your account activity: bets placed on Liga 1 matches, spins on Aviator or Sweet Bonanza, live-dealer table sessions, wins and losses, deposits and withdrawals, IP address, device type, browser information, and approximate location (based on IP). We log login timestamps, unsuccessful login attempts, and password reset requests.

We do not collect biometric data (fingerprints, facial recognition) unless you voluntarily use biometric login on your device. We do not track your browsing outside samson. We do not automatically collect health or financial data beyond what you share with us.

How We Use Your Data on samson

We use your data to operate samson and provide our service. This means processing your deposits, executing your bets, settling wins, processing withdrawals to local payment, online payment, e-wallet, bank transfers, and other payment methods. We use your email to send account confirmations, withdrawal notifications, and important service updates.

We use your data for legal and regulatory compliance. Gaming platforms in jurisdictions where we operate must verify customer identity and monitor for money laundering or fraud. We use your information for know-your-customer (KYC) checks, sanctions screening, and reporting to relevant authorities where legally required.

We do not use your data for marketing without your consent. If you opt in to marketing communications, we may email you about new games, promotions, or features relevant to your account. You can opt out at any time.

Third-Party Data Processors on samson

We use third-party service providers to run samson. These include payment processors (to handle mobile banking, local payment, online payment, e-wallet, and bank transfers), cloud hosting providers (to store your data), email and SMS providers (to send notifications), and fraud-detection systems. These processors handle your data only as instructed by samson and are bound by confidentiality agreements.

Our servers may sit outside your jurisdiction. For example, our hosting provider may be in Singapore, the United States, or another country. Your data in transit is encrypted using industry-standard protocols (HTTPS, TLS). At rest, it is encrypted and access-controlled to authorized personnel only.

We do not share your personal data with third parties for their own marketing. We do not sell your data. We may disclose data if legally required (court order, law enforcement request, regulatory investigation). We will notify you of such disclosure where legally permitted.

Payment processor

Handles deposits and withdrawals; receives payment method details but does not store them permanently on samson servers.

Cloud host

Stores encrypted account data, transaction records, and account settings.

Fraud detection system

Analyzes login patterns and betting behaviour to flag suspicious activity.

Email / SMS provider

Sends transactional and promotional messages; does not store your email or phone long-term.

Your Rights and Data Control on samson

You have the right to access the personal data we hold about you. Log into your samson account and download your data from Account Settings, or contact our support team to request a copy. We will provide it in a portable format within standard business timeframes.

You have the right to correct inaccurate data. If your name, email, or phone number is wrong, update it through Account Settings. For identity documents, contact support and provide corrected documents; we will re-verify and update our records.

You have the right to opt out of marketing communications. Unsubscribe links are in every promotional email. You can also manage notification preferences in your samson account settings.

Cookies and Tracking on samson

We use cookies to operate samson. Strictly necessary cookies keep you logged in, remember your preferences, and prevent fraud. Session cookies expire when you close your browser. Persistent cookies remain until you log out or clear your browser cache.

We use analytics cookies to understand how you use samson — which pages you visit, how long you stay, and which features you interact with. This helps us identify bugs and improve our service. We do not use these cookies for advertising outside samson.

Third-party cookies may appear if you use social login (e.g., linking your Facebook account). These are managed by Facebook, not samson. You can disable third-party cookies in your browser settings.

Data Retention and Deletion

We retain your personal data while your samson account is active. After you request account deletion, we retain data for seven years to comply with anti-money-laundering and tax regulations. Transaction records, identity verification documents, and betting history are kept for that period. After seven years, we securely delete them.

We may retain aggregated, anonymized data indefinitely to improve samson. For example, we might keep statistics about which games are popular during Liga 1 seasons or Piala AFF tournaments, but this data is not linked to you personally.

Contact and Data Protection Officer

If you have questions about our privacy practices, contact our support team through your samson account. We respond to data requests within 30 calendar days. For formal data subject requests (access, deletion, correction), email support with "Data Request" in the subject line and we will guide you through the process.

Our data protection practices comply with applicable law in the jurisdictions where we operate. If you believe we have violated your privacy rights, you may lodge a complaint with your local data protection authority or contact our support team.

This privacy policy may be updated periodically as we improve samson or adjust to legal changes. We notify users of material changes via email to your registered address. Your continued use of samson after notification means you accept the updated policy.

Your Privacy on samsonSummary

We collect your personal data to run samson, verify your identity, prevent fraud, and comply with law. We protect your data with encryption and access controls. We do not sell or share your data for marketing. You have the right to access, correct, and request deletion of your data. If you have questions about what we collect or how we use it, contact our English-speaking support team through your account settings.

Your privacy matters to us. We design samson to collect only what we need, use data transparently, and respect your rights. Whether you are betting on Liga 1 matches in Jakarta, depositing via DANA in Surabaya, or playing live-dealer tables during Idul Fitri, your data is handled with care and kept secure.